This course enhances skills in workplace influence and negotiation, identifying personal style and providing practical strategies for successful leadership. It also teaches effective negotiation habits for win-win business deals.
Course Objectives:
Identify influencing styles and preferences
Choose an appropriate communication style and approach
Expand a sphere of influence
Effectively apply the negotiation cycle including; pre-negotiation preparation, setting objectives, win-win and fall-back positions
Understand the perceptions and expectations of others during negotiations
Understand the importance of emotional intelligence
English 
Chinese